Privacy Policy for The Babysitter (Noosa, Australia)
Effective Date: 1 December 2024
Last Updated: 1 December 2024
At The Babysitter, your privacy is important to us. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information in compliance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
1. What Information Do We Collect?
We may collect the following types of personal information:
a. Personal Details
- Name, address, and contact information (phone number, email address).
- Date of birth and gender.
b. Sensitive Information
- Health information (e.g., allergies, medical conditions).
- Emergency contact details.
c. Children’s Information
- Name, age, and relevant care requirements.
d. Other Information
- Any information you provide during inquiries, feedback, or through our website.
2. How Do We Collect Your Information?
We collect information directly from you through:
- Online forms on our website.
- Phone or email communications.
- In-person during onboarding or bookings.
We may also collect information from third parties with your consent, such as references or childcare certifications.
3. Why Do We Collect Your Information?
We collect and use your information to:
- Provide babysitting services tailored to your needs.
- Communicate with you regarding bookings or updates.
- Process payments and issue receipts.
- Ensure the safety and well-being of children under our care.
- Comply with legal and regulatory obligations.
4. How Do We Protect Your Information?
We implement security measures to safeguard your personal information, including:
- Secure servers and encryption technologies.
- Restricted access to personal data on a need-to-know basis.
- Regular audits and updates to our security protocols.
5. Do We Share Your Information?
We do not sell your personal information. However, we may share it with:
- Employees or contractors providing babysitting services.
- Payment processors for transaction purposes.
- Emergency services or healthcare providers in urgent situations.
- Legal authorities when required by law.
6. Do We Use Cookies or Track Website Activity?
Our website may use cookies to enhance your browsing experience. You can manage your cookie preferences through your browser settings.
7. Your Rights
You have the right to:
- Access the personal information we hold about you.
- Correct or update your information.
- Withdraw consent for data processing (where applicable).
- Lodge a complaint with the Office of the Australian Information Commissioner (OAIC) if you believe we have breached the APPs.
8. Retention of Information
We retain personal information only as long as necessary for the purposes outlined in this policy or as required by law.
9. Changes to This Privacy Policy
We may update this policy from time to time. The latest version will always be available on our website.
10. Contact Us
If you have questions or concerns about this Privacy Policy or how your data is handled, please contact us:
The Babysitter
73 Redwood Road
Doonan 4562, Australia
Email: jo@thebabysitter.com.au
Phone: 0418 840 185
By using our services, you agree to the collection and use of your personal information in accordance with this Privacy Policy.
